ABOUT US

OUR PRACTICE

 

For over 60 years, our family medical centre has supported a team of independent healthcare professionals working at Maxim Street.​ Doctors practising at Maxim Street are proud to continue a tradition of providing the highest standard of healthcare for you and your family.

 

The doctors offer a variety of services including preventative care, immunisations, women's health, children's health, travel medicine and skin checks. We have other independent services including Australian Hearing and Australian Clinical Labs co-located on the premises for your convenience.

We are conveniently located just a few minutes' walk from West Ryde train station, with plenty of street parking. 

 

Our practice is open 6 days a week.

Communication Policy
 

In general, our practice does not accept requests over the telephone for prescriptions, referrals and results for pathology or imaging. It is recommended that you return to your GP to receive these. We not do accept any requests for clinical information or appointments via email. 

We believe that it is better for your care that management of your health is provided in person, where your condition can be assessed and examined properly. 
 

Management of Patient Information
 

Your information is collected and used in accordance with our privacy policy. A copy is available here

Process of Follow-up Results

Our practice operates a recall and reminder system for results and preventative services. Please inform your doctor if you wish to be part of our system. If you have provided us with your mobile phone number, SMS recalls are sent for non-urgent appointments and normal results. 

After-Hours & Emergency Care

If you require urgent medical attention outside of practice hours please ring 000 and choose option “ambulance”. Alternatively, the nearest emergency department is Ryde Hospital (Denistone Rd, Eastwood 2122 Phone 9874 0199). If you require a home visit after hours, our practice is registered with the Sydney Medical Co-operative Service, who are available 8724 6300. Please inform them you are a patient of our practice.

Feedback and/or Complaints

 

We are always open to feedback from you about our service. We are always looking to improve our practice. You may speak with any doctor, receptionist or the practice manager. You may also contact the Health Care Complaints Commission on 1800 043 159.